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Yardi Voyager vs AppFolio: Property Management Software Comparison

Updated on 04 Sep 2024

OneBrowsing

 4.5

Price Ranges: $50 - $250

 4.2

(Reviews: 1.5K)

Est. users: 200K

AppFolio vs Yardi Voyager

AppFolio and Yardi Voyager are both property management software, but AppFolio is generally favored by smaller to mid-sized property management companies for its ease of use and comprehensive features like accounting, marketing, and maintenance management in a user-friendly interface. Yardi Voyager, on the other hand, is more suitable for larger enterprises due to its robust, customizable platform that offers extensive features including advanced reporting, compliance, and investment management capabilities.

AppFolio

  1. Cloud-based property management software
  2. User-friendly interface
  3. Ideal for small to mid-sized portfolios
  4. Mobile app availability
  5. Automated leasing management
  6. Built-in marketing tools
  7. 24/7 online customer support

Yardi Voyager

  1. Property management and accounting platform
  2. Highly customizable features
  3. Scalable for large portfolios
  4. Integrated with other Yardi solutions
  5. Advanced reporting and analytics
  6. Available on multiple devices
  7. Robust compliance tracking

Key Differences

  1. User Interface

    AppFolio is known for its user-friendly and intuitive interface that is designed with modern aesthetics, making it easier for users to navigate and use the software effectively.

    Winner: AppFolio

  2. Functionality

    Yardi Voyager offers comprehensive features and functionalities covering various aspects of property management, making it more suitable for larger enterprises with complex needs.

    Winner: Yardi Voyager

  3. Mobile Accessibility

    AppFolio provides a robust mobile application that is fully integrated and provides full functionality equivalent to its desktop version, enabling users to manage properties on-the-go seamlessly.

    Winner: AppFolio

  4. Customization

    Yardi Voyager offers extensive customization options and the ability to tailor the software to specific business processes, which can be vital for enterprises with unique operational requirements.

    Winner: Yardi Voyager

  5. Customer Support

    AppFolio is often praised for its excellent customer support, providing timely assistance and resources to help users maximize the value of their software.

    Winner: AppFolio

  6. Scalability

    Yardi Voyager is highly scalable and can accommodate the growth of real estate businesses, making it suitable for both small property managers and large enterprises.

    Winner: Yardi Voyager

  7. Integration

    Yardi Voyager offers robust integration capabilities with various third-party services and systems, providing a more seamless experience for users who need to combine different tools and platforms.

    Winner: Yardi Voyager

Distinct Features

AppFolioYardi Voyager
Built-in marketing and leasing toolsEnterprise-class scalability
Tenant portal with online payment optionsDetailed construction project management
Automated late fee calculationsAdvanced procurement and vendor management
Customizable owner portals and reportsInvestment management features with performance tracking
Integrated text messaging serviceEnergy management and sustainability solutions
Online maintenance request trackingIntegrated customer relationship management (CRM) tools
AI leasing assistant (Lisa)Robust commercial property management modules
Full accounting and reporting toolsGovernment housing compliance
Mobile-friendly interface
Built-in resident screening
Expense management via mobile app

Pricing Overview

AppFolio

View Pricing Plans  

  1. Basic Plan ($50) - Suitable for individuals or small property management firms
  2. Plus Plan ($250) - Suited for medium to large property management companies

Basic Plan

$50 / Monthly

Ideal for smaller property portfolios

  • Online Owner Portal

  • Maintenance Requests

  • Professional Websites

  • Owner Statement & Direct Deposit

Plus Plan

$250 / Monthly

Advanced tools for growing businesses

  • Basic Plan features

  • Leasing & Marketing

  • Renters Insurance

  • Utility Management

Indepth Overview

AppFolioYardi Voyager
User Interface
Modern and intuitive interface ★★★★☆ - Easy to navigate and visually appealing
Customizable dashboard ★★★☆☆ - Limited customization options
Slightly outdated interface ★★☆☆☆ - Cluttered and less user-friendly
Extensive customization options ★★★★☆ - Highly customizable interface
Property Management
Automated rent collection ★★★★★ - Streamlines payment processing
Online tenant portals ★★★★★ - Enables self-service for tenants
Advanced reporting and analytics ★★★★☆ - Provides detailed insights
Integrated facility maintenance ★★★☆☆ - Simplifies maintenance requests
Accounting
Automated bank reconciliation ★★★☆☆ - Reduces manual data entry
Vendor management ★★★★☆ - Easily track expenses and payments
Full general ledger ★★★★★ - Comprehensive accounting capabilities
Project accounting ★★★☆☆ - Tracks financials for specific projects
Marketing and Lead Management
Lead tracking and scoring ★★★★★ - Helps prioritize leads
Online rental applications ★★★★☆ - Simplifies application process
CRM functionality ★★★★☆ - Manages customer relationships
Automated prospect follow-up ★★★☆☆ - Streamlines lead nurturing
Reporting and Analytics
Real-time financial reporting ★★★★☆ - Provides up-to-date insights
Advanced portfolio analysis ★★★★☆ - Evaluates property performance
Customizable report generation ★★★★★ - Flexible reporting options
Benchmarking and industry analysis ★★★★☆ - Compares performance to industry standards
Mobile App
Feature-rich mobile app ★★★★☆ - Offers on-the-go access to key functionalities
Tenant communication ★★★★☆ - Facilitates easy communication
Limited mobile app features ★★★☆☆ - Basic functionality on the go
Work order management ★★★★☆ - Efficiently handles maintenance requests
Customer Support
24/7 customer support ★★★★★ - Prompt assistance at any time
Help center and knowledge base ★★★★☆ - Comprehensive self-help resources
Phone and email support ★★★★☆ - Responsive customer service
Training and education resources ★★★★☆ - Extensive learning materials
Unusual Features
Online applications with e-signatures ★★★★★ - Simplifies paperwork and accelerates leasing process
Smart home integration
Intelligent document management ★★★★☆ - Organizes and stores files digitally
Integrated energy and utility management ★★★☆☆ - Helps optimize resource usage
Resident screening with criminal background checks ★★★★☆ - Enhances tenant vetting process
Predictive maintenance analytics ★★★★☆ - Anticipates equipment failures

Comparision Reviews

Alice Johnson

San Francisco, CA

AppFolio offers a more intuitive user interface compared to Yardi Voyager. However, Yardi Voyager excels in its customization capabilities. For smaller property management firms, AppFolio's simplicity and ease of use are major benefits, while larger enterprises might find Yardi's detailed features more beneficial.

AppFolio 4.6

Yardi Voyager 4.3

Mark Thompson

Austin, TX

Both platforms have strong support systems, but Yardi Voyager edges out slightly with its comprehensive training resources. AppFolio, on the other hand, provides exceptional customer service and faster support response times. This makes AppFolio better for users who may need more immediate assistance.

AppFolio 4.4

Yardi Voyager 4.2

Sophia Clark

New York, NY

In terms of affordability, AppFolio presents a more cost-effective solution for smaller businesses. Yardi Voyager can be quite expensive, but the depth of features and customization options justify the price for larger property management companies.

AppFolio 4.5

Yardi Voyager 4.1

Liam Martinez

Miami, FL

While Yardi Voyager has a steep learning curve, its extensive reporting and analytics capabilities are unmatched. AppFolio is more user-friendly and quicker to deploy, making it ideal for teams that need to get up to speed rapidly without extensive training requirements.

AppFolio 4.7

Yardi Voyager 4.0

Emily Robinson

Chicago, IL

AppFolio's mobile app is significantly better designed and easier to use compared to Yardi Voyager's mobile interface. For property managers who need to work on the go, AppFolio offers a more seamless mobile experience.

AppFolio 4.8

Yardi Voyager 4.2

Comments

John Doe
Hey guys, what do you think about AppFolio compared to Yardi Voyager? I need some input for our property management business.
tech_guru87
Hey John, great question! AppFolio is pretty user-friendly compared to Yardi. But Yardi has way more features, don't you think?
Sarah_123
True that, @tech_guru87! Yardi can be a bit of a beast to learn. I still get lost in some of its modules. But it's comprehensive.
Emily Rivera
Hey, @John Doe! Yardi's reporting capabilities are fantastic, though. If you're into deep data analysis, Yardi is hands down better.
Mike Johnson
Can't agree more @Emily Rivera, but the learning curve for Yardi can be painful. AppFolio 's interface is much more intuitive.
John Doe
Interesting points, everyone. What about the customer support? I've heard mixed reviews about both.
Sarah_123
Haha, Yardi's support can be like, 'Please hold, forever.' AppFolio has been quicker for me, but sometimes they pass the buck.
Emily Rivera
So true, @Sarah_123. I've had issues with both. To be fair, though, a lot depends on the specific support agent you get.
Mike Johnson
Guys, don't forget the mobile app experience. AppFolio wins hands down there!
tech_guru87
Yeah, Yardi's mobile app feels like it was designed in the 90s 😂. AppFolio's app is so much smoother and easier to use.
John Doe
Thanks for the insights, folks! I think I'll give AppFolio a try for its ease of use and better mobile experience. Wish me luck!

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