Klaviyo vs Listrak vs Brevo – 20 Pros & Cons
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(Reviews: 5K)
Est. users: 70K
Price Ranges: $20 - $75 - $Custom


(Reviews: 200)
Est. users: 50K


(Reviews: 1.2K)
Est. users: 1.5M
Klaviyo vs Listrak vs Brevo
Klaviyo primarily focuses on e-commerce email marketing with sophisticated segmentation and automation tools, while Listrak offers a comprehensive suite for managing multi-channel marketing campaigns with a strong emphasis on customer journey analytics. Brevo (formerly Sendinblue) is known for its cost-effective solutions that integrate email with SMS marketing and offers a user-friendly interface suitable for businesses of all sizes.
Klaviyo
- Focuses on eCommerce marketing
- Advanced segmentation capabilities
- Intuitive drag-and-drop editor
- Integration with various platforms
- Strong automation workflows
- Detailed analytics and reporting
- Behavioral-based message triggers
Listrak
- Omni-channel marketing solutions
- Robust cross-channel capabilities
- Personalized customer journey mapping
- Extensive automation features
- Integrated SMS marketing options
- Deep integration with retail platforms
- Advanced analytics and insights
Key Differences
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User Interface and Experience
Klaviyo is known for its intuitive and user-friendly interface, making it easier for marketers to set up campaigns and analyze data without extensive technical knowledge. Listrak and Brevo, while functional, can be slightly more complex for new users.
Winner: Klaviyo
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Integration Capabilities
Klaviyo offers a wide range of integrations with e-commerce platforms and other tools, allowing for seamless workflows. Listrak also provides good integrations but may not cover as many as Klaviyo. Brevo offers fewer integrations overall compared to the other two.
Winner: Klaviyo
-
Customer Support
Listrak provides dedicated account management and 24/7 support to its customers, offering personalized assistance. Klaviyo has good support but primarily relies on online resources and community forums. Brevo offers decent support but lacks the personalized touch that Listrak provides.
Winner: Listrak
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Email Deliverability
Klaviyo is highly regarded for its strong email deliverability rates due to advanced features like list segmentation and A/B testing, which improve engagement. While Listrak and Brevo also have good deliverability, they don't match Klaviyo's capabilities in optimizing email engagement.
Winner: Klaviyo
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Pricing
Brevo offers a more flexible pricing model, especially for smaller businesses, making it accessible for those with limited budgets. Klaviyo and Listrak can become more expensive as a business scales, which may be a consideration for budget-conscious users.
Winner: Brevo
-
Advanced Analytics and Reporting
Klaviyo provides robust analytics and reporting features that allow users to track the effectiveness of their campaigns in detail. Listrak offers good reporting tools but not as comprehensive as Klaviyo's. Brevo has basic analytics, lacking the depth seen in Klaviyo and Listrak.
Winner: Klaviyo
Distinct Features
Klaviyo | Listrak | Brevo |
---|---|---|
Advanced segmentation and targeting capabilities | Cross-channel marketing automation including SMS and digital advertising | User-friendly drag-and-drop email editor |
Dynamic product recommendations based on user behavior | In-store experience solutions that integrate with online behavior | AI-powered subject line suggestions to improve open rates |
A/B testing features specifically for email campaigns | Customer engagement scoring to identify high-value customers | Transactional email capabilities integrated within the platform |
Integration with e-commerce platforms like Shopify and Magento | Enhanced loyalty program management tools | Integration with a wide range of apps through APIs |
Built-in analytics dashboard for real-time tracking | Predictive analytics for trend forecasting | Detailed campaign statistics and reporting |
Flow automation for personalized customer journeys | Behavioral triggers for automated campaigns | Customization options for SMS and push notifications |
Customizable event tracking for detailed customer insights | Content recommendation engine for personalized web and email content | Budget-friendly pricing plans with flexible tiers |
Pricing Overview
Klaviyo
- Basic ($20) - Small businesses getting started
- Premium ($75) - Growing businesses with larger customer base
- Enterprise ($Custom) - Large corporations with specific needs
Indepth Overview
Klaviyo | Listrak | Brevo | |
---|---|---|---|
Email Marketing Features | |||
Segmentation | ★4.8 - Advanced behavioral segmentation capabilities. | ★4.5 - Good segmentation but less advanced than Klaviyo. | ★4.0 - Simplistic segmentation for basic needs. |
Campaign Automation | ★4.6 - Robust automation workflows for campaigns. | ★4.4 - Provides automation with fewer templates. | ★4.1 - Limited automation compared to Klaviyo. |
Reporting | ★4.7 - In-depth analytics for tracking performance. | ★4.2 - Basic reporting but lacks depth. | ★4.3 - Adequate reporting features. |
A/B Testing | ★4.5 - Strong A/B testing functionalities. | ★4.3 - Offers A/B testing, less user-friendly than Klaviyo. | ★4.2 - Functional A/B testing capabilities. |
Integrations | ★4.9 - Extensive integrations with eCommerce platforms. | ★4.7 - Solid integrations but fewer than Klaviyo. | ★4.5 - Good integrations with popular services. |
Pricing and Plans | |||
Pricing Model | ★4.6 - Pay-as-you-go, scaling with growth. | ★4.2 - Tiered pricing based on list size. | ★4.4 - Flexible pricing depending on usage. |
Free Plan | ★4.5 - Offers a free tier for basic use. | ||
Monthly Pricing | ★4.7 - Competitive pricing for robust features. | ★4.3 - Slightly higher pricing for features. | ★4.1 - Affordable for small businesses. |
User Experience | |||
Ease of Use | ★4.8 - Intuitive interface with excellent UX design. | ★4.3 - User-friendly but with a steeper learning curve. | ★4.5 - Simple interface, easy to navigate. |
Customer Support | ★4.5 - Responsive support via chat and email. | ★4.4 - Good support, similar to Klaviyo. | ★4.3 - Decent support but slower response times. |
Documentation | ★4.6 - Comprehensive and helpful resources. | ★4.2 - Sufficient documentation but less extensive. | ★4.2 - Basic documentation available. |
Unusual Features | |||
SMS Marketing | ★4.5 - Integrated SMS for omnichannel marketing. | ||
Predictive Analytics | ★4.7 - Powerful predictive strategies for marketing success. | ||
Live shopping features | ★4.1 - Interactive shopping experiences via email. | ||
Data-Driven AI | ★4.2 - Uses AI for personalized user experiences. | ||
Landing Pages | ★4.3 - Tools to create landing pages directly within the platform. | ||
CRM Capabilities | ★4.1 - Basic CRM functionalities to manage contacts. |
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